The Integrity
difference:
Combining core values with exceptional, personalized, specialty veterinary care.
At Integrity Veterinary Center
Our medical team treats each pet as more than just a patient–they are unique individuals with their own personalities, needs, and stories. That’s why our medical team takes the time to get to know each pet beyond their diagnosis. Whether it’s a specialty appointment or an urgent care visit, we look at the whole pet, considering not only their medical conditions but also their behavior, lifestyle, and emotional well-being.
We approach every case with compassion, curiosity, and respect, working closely with our clients to create personalized care plans that truly support the health and happiness of their companions. Our goal is to provide thoughtful, comprehensive care that reflects the deep bond you share with your pet, because to us, they are your family.
Is it Emergency... or Urgent Care?
EMERGENCY
- Trouble breathing
- Large – volume blood loss
- Sudden loss of consciousness, collapse
- Seizures
- Hit by car
URGENT CARE
- Decreased appetite
- Vomiting or diarrhea
- Decreased energy, not feeling well
- Drinking and urinating more than usual
- Ear infection
- Limping / lameness
- Squinting eye
- Cuts and scrapes
- Quills / encounter with porcupine
If you’re not sure, call us – we can help. We can also stabilize patients and then transfer to a 24 hour facility for ongoing care, if needed.
What our clients are saying…
-
People are great. All the vet tech are smart, Doctors very smart, move pretty quickly for the amout of people in there.
The Veale
05/25/2025 -
I have never seen better service and employees anywhere. I am so grateful for your help. Everyone was so kind and supportive, they were expedient, and one member of the staff even helped me charge my phone and gave me a ride home because it was pouring.
Tom Wilcox
07/11/2025 -
As soon as I walked in, I felt an immediate sense of comfort, and my dog seemed to share that sentiment—unfortunately, he marked his territory on the floor. However, the staff was incredibly gracious, quickly cleaning up the accident without missing a beat. Everything felt transparent, with no hidden surprises. The vet took the time to discuss their findings in detail, outlining the recommended course of action. To my pleasant surprise, the bill turned out to be lower than initially quoted since one of the proposed steps wasn’t necessary. While I hope I never have to return, I take comfort in knowing... read more
Florence Fuda
03/25/2025 -
Staff are kind, clear, and ensure your understanding of what’s happening for your animal so you can make informed decisions. When possible they give you a range of options with transparency on costs.
Andra Daunhauer
08/20/2025 -
Dr Loftus and his team have been an incredible resource in diagnosing and treating my cats SCL. Everyone here is so caring and really takes their time to explain each and every option, and Dr. Loftus is always great with backing up his findings with the most up to date research. I am so grateful Duke has such a compassionate group rooting him on. Thank you all for everything you do!
Carleigh Clark
07/30/2025 -
The techs and doctors here are empathetic and amazing. My little 3 1/2 month old kitten was having some pretty bad tummy issues. I will for sure spare you the details. I called Integrity and got him in same day. They were able to get him on a little bland diet and help with probiotics while working with me on budgeting. Thank you Gabe for taking him in and Dr. Cote for getting him all checked out and feeling better!
Dylan Makowski
04/25/2025 -
I couldn’t have asked for a better veterinary team to help me during this hard time. My pup was diagnosed with a thyroid condition, and needed many tests and scans to create a plan-of-action to cure her condition. To run some of these tests, I needed to find another vet, as our primary doesn’t have the equipment to do so. And I just so happened to stumble upon Integrity Vet Center. All of the nurses and front desk staff were extremely kind, knowledgeable, and provided estimates for everything the moment I walked in for my pups appointment. They explained everything... read more
Kira Poloski
10/09/2025 -
Professional, caring, knowledgeable, understanding, and more. The doctor came up with a plan, explained it thoroughly, and I'll go back for a follow up in two weeks.
Barbara Orville
01/25/2025 -
So glad this is here! They got my sick kitty right in same-day. The front desk staff, nursing staff, and Dr. Brown were all excellent, very kind and thorough! Thank you for taking such great care of my Maggie!
Katherine Rice
09/15/2025 -
Dr Loftus and his team have been an incredible resource in diagnosing and treating my cats SCL. Everyone here is so caring and really takes their time to explain each and every option, and Dr. Loftus is always great with backing up his findings with the most up to date research. I am so grateful Duke has such a compassionate group rooting him on. Thank you all for everything you do!
Carleigh Clark
08/04/2025
Patient Resources
Please find below a collection of resources that we find useful–we hope they are useful to you as well!
Upcoming Events
Please check out our upcoming information sessions for pet owners, and our continuing education events for veterinarians, veterinary nurses, and support staff!
Plan Your Visit
We are excited to see you and your pet for your appointment! Here is some information to help make your appointment day go as smoothly as possible.
1
Directions and Parking: IVC is located at 518 Pleasant St in Northampton, MA. As you face the building, the hospital entrance is on the left side. Please feel free to park in one of the angled parking spots between IVC and the Shell station, or in the additional parking around the back of the Shell station.
2
Checking In: Our waiting room is small and can quickly get busy. Therefore, we ask that you call us (413-614-0039) when you arrive to check in. One of our nurses will first take your pet’s medical history, and then ask you to come inside to one of our consultation rooms.
3
During Your Appointment: Once the appointment begins, one of our nurses will weigh your pet, and measure/record their vital parameters. Once your pet’s doctor performs a physical examination, they will meet with you to discuss their findings and next steps in the appointment. Together, you will build a diagnostic and treatment plan for your pet. Please make sure you ask any questions that you have throughout this process. We are here to provide as much information as possible about your pet’s condition and medical care!