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Referral Portal Guide

Welcome to Instinct Shareville!

shareville graphic

Integrity Veterinary Center uses Instinct EMR Shareville. This is a helpful portal where you will be able to retrieve updates and shared patient documents from Integrity Veterinary Center.

When a mutual patient arrives at Integrity Veterinary Center, your information, including email address, is entered into Instinct EMR. From there, Instinct Shareville automatically notifies you via email that one of your patients is Checked-In or Checked-Out of Instinct. Below is a sample email template that you will receive.

shareville screenshot of a patient visit notification

Creating Your Login/Password[/tect]

For security purposes, no documents are actually sent via email. The check in and check out notification emails will instead contain a unique link that will allow you to access each patient’s Shareville portal.

If this is your hospital’s first time logging in to Shareville, you will be prompted to create a new password as shown below. This password is associated to the hospital (and email address) and will then be the password used for all other patient’s from Integrity Veterinary Center.

A screenshot of the shareville login form

Important note: the rVet Shareville password is per hospital. This means if there are two emails on file for your hospital, both email addresses will access Shareville using the same password. We highly recommend documenting your password and sharing it with the rest of your team.

A screenshot of the password protected shareville screen to access patient records

Once logged in to Shareville, you will be able to access all patients that you have been associated with from Integrity Veterinary Center.

A screenshot of all patients view in shareville

You can then download individual documents, specific visits, or all visit information.

a screenshot of patient info view in shareville

Shareville Troubleshooting

  • Shareville is best accessed via a Chrome browser.
  • If you are unable to access Shareville, please have your IT team add the following domain on your network’s allow list: *.instinctshareville.vet
  • If you need to reset your password, just click on the Forgot your password? Link below the blue Login button. You will then receive a link via email to reset your password.

a screenshot showing the forgot password feature on the shareville login form